Frequently asked questions

Eyelash extensions are synthetic fibers often derived from PBT (polybutylene terephthalate). Eyelash extensions are used to enhance the natural lash's length, curl, and fullness. They are applied to only one natural eyelash with a specially formulated adhesive.

Yes! When applied properly eyelash extensions are very safe and cause no damage to the natural lashes. 

Classic eyelash extensions are a method of lashing where a single synthetic extension is applied to one natural lash ( 1:1 method). 

Hybrid eyelash extensions are a combination of classic and volume lashes.

Volume lashes are multiple lightweight lashes called "fans" applied to one natural lash (9-2:1 ratio). Volume sets give a fluffier, darker, and fuller look. 

Mega volume lashes are the lightest lashes available in the industry. They are also lightweight fans and are applied in the same way volume fans are. Mega fans range from 10 to 25 lashes in one fan.

Classic eyelash extensions are recommended for individuals with full lash lines with minimal gaps who want a natural look.

Hybrid eyelash extensions are recommended for individuals who want a fuller look than the classics, those with finer lashes, or those with slight gaps in their lash line. 

Volume eyelash extensions are recommended for individuals who want a fuller, darker, and more dramatic look. This set is also suitable for those with a sparse or thin lash line and would like a fuller look. 

Volume sets are customized for each client. Depending on the health of the natural lashes, each volume fan can have 2 to 9 lashes. 

Mega volume eyelash extensions are recommended for individuals who want the most dramatic look possible. This set is also highly recommended for those with a sparse lash line or thin lashes who would like a fuller look. Volume sets are customized for each client, and depending on the health of the natural lashes, each volume fan can have anywhere from 10 to 25 lashes. 

A consultation will be provided before your appointment if you are still unsure what is best for you. 

Length and fullness are dependent on the health of your natural lashes. A consultation is needed before application to safely apply lash extensions without jeopardizing your natural lash's health.

The duration of the service depends on the number of natural lashes an individual has. The average person has 90 - 150 eyelashes on each eye, and every healthy lash will receive an extension. Hybrid and volume sets take longer because each fan is handmade during your appointment to give you the best retention possible. However, the average lengths of time for each set are listed below. 

Classic full sets can take 1.5 - 2 hours

Hybrid full sets can take 2 - 2.5 hours 

Volume full sets can take 2 - 2.5 hours

Mega full sets can take 2 - 2.5 hours

Lash extension retention depends on following aftercare instructions and the individual's lash growth cycle. With excellent aftercare, your lashes can last anywhere from 2 - 4 weeks. Although it is recommended to book a fill every 2 - 3 weeks. Some individuals will require fills more often than others.

Yes! You can still wear eyeliners and eyeshadows if they are water-based products. It is recommended to avoid using mascara, as it will clump the lashes together, dissolve the glue, and ultimately shorten the lifespan of your extensions. But with your new lashes, you won't even need mascara!

• Do NOT get your lashes wet for the initial 24 hours following your appointment
• Do NOT use oil-based eye products or creams
• Do NOT use mascara 
• Do NOT perm, tint or use an eyelash curler
• Brush lashes daily!
• Clean lashes daily! With a cleanser formulated for lash extensions.
• Avoid pulling lashes or rubbing eyes 
• Sleep on your back, or on a satin pillowcase to reduce friction 
• Use water-based makeup and makeup remover 
• Book a fill every 2 to 3 week to maintain your lashes 

We encourage clients to make an appointment for any lash removal to avoid damage to the natural lash that can occur with at-home removal methods. 

Yes. Please be sure to book a foreign fill, as to provide us enough time to assess the quality of the existing work. If we have deemed that the previous work is poor or damaging to the client's lashes, we will be unable to work over it. We will suggest a removal and full set instead.